The Struggle to Engage and Motivate Employees

The Struggle to Engage and Motivate Employees

By Blanca Robinson

Click aqui para español->La dificultad de involucrar y motivar a los empleados

Every leader faces this problem. In fact, it is a billion-dollar problem! According to Gallup, only 13% of employees worldwide are engaged, and 25% of employees report that they are actively disengaged. The costs associated with this are staggering in terms of lost productivity and the cost of replacing employees. Engaging and mobilizing employees can be a daunting challenge, but a few simple behaviors can make a huge difference to improve engagement.

It is frustrating to have to read minds

Many employees are frustrated because they feel like they must read their manager’s mind. They don’t know how they are doing and how they can improve their performance. The annual performance review is sometimes their only chance to find out, and that event is so stressful and formal that the environment is not always conducive for improvement.

Spans of control contribute to the problem

This situation is not completely the fault of management. In some organizations, spans of control have become so large that managers must complete formal performance reviews monthly.

The solutions are simpler than you think

There are many simple strategies to engage and mobilize employees. They cost almost nothing to implement, can be put into place immediately, and have huge impact. For instance, one opportunity that many leaders have – even at the C-level – is to give more frequent, informal feedback about how each employee is doing. That way, everyone in an organization knows what is expected of them and how they can get better.

The 7 questions

There are seven simple questions every leader must answer and communicate to employees frequently. Small, informal conversations about performance go a long way, especially when they include teachable moments about different situations and details.

What do I expect from you?

What are you doing well?

 What, if anything, could you be doing better?

What, if anything, do I want you to do better?

What will happen if you improve (e.g., more responsibility, more time with leadership, more desirable assignments?

What will happen if you don't improve?

How can I help?

While all these questions are important, the last question is especially important. It shows the employee that the leader cares and is not merely abdicating responsibility or shifting blame.

Blanca Robinson, Owner of VIVA Consulting Group, is an executive Coach and Business Strategist. For more information, visit www.vivaconsultinggroup.net

Blanca Robinson

Writer/Escritora

Lead Up

www.vivaconsultinggroup.net

Louisiana

Featured Articles

Archive

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
Prev Next

Publisher's Note

Spring Fest Time

With the warmer days ahead, everyone is ready to soak up some sun and get back to the outdoors.

Music is the center of it all. We prepare our wallets to support us during every festival coming up that brings the talented musicians on-stage and the food vendors to serve their signature creations. This month is the third edition of Top Taco, an event that has grown exponentially each time.

This event, that takes place on March 14th this year, has become a great avenue for restaurants and their business owners and for the promotion of mezcal and tequila brands. Latino cooks and restaurateurs have been able to connect to the New Orleans community, and Top Taco has allowed exposure to many restaurants, including little mom and pop's that otherwise American residents of New Orleans would have never known.

With Agave Week happening March 10th to March 14th and its tasting events, seminars and parties at the ACE Hotel, Top Taco is sure becoming a New Orleans signature event. We are excited about its growth because it gives visibility to the growing Latino community and some of its great culture.

 Enjoy the wonderful Spring events and don't forget to tag VIVA NOLA in all your pictures!

AnaMaria