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The Struggle to Engage and Motivate Employees

The Struggle to Engage and Motivate Employees

By Blanca Robinson

Click aqui para español->La dificultad de involucrar y motivar a los empleados

Every leader faces this problem. In fact, it is a billion-dollar problem! According to Gallup, only 13% of employees worldwide are engaged, and 25% of employees report that they are actively disengaged. The costs associated with this are staggering in terms of lost productivity and the cost of replacing employees. Engaging and mobilizing employees can be a daunting challenge, but a few simple behaviors can make a huge difference to improve engagement.

It is frustrating to have to read minds

Many employees are frustrated because they feel like they must read their manager’s mind. They don’t know how they are doing and how they can improve their performance. The annual performance review is sometimes their only chance to find out, and that event is so stressful and formal that the environment is not always conducive for improvement.

Spans of control contribute to the problem

This situation is not completely the fault of management. In some organizations, spans of control have become so large that managers must complete formal performance reviews monthly.

The solutions are simpler than you think

There are many simple strategies to engage and mobilize employees. They cost almost nothing to implement, can be put into place immediately, and have huge impact. For instance, one opportunity that many leaders have – even at the C-level – is to give more frequent, informal feedback about how each employee is doing. That way, everyone in an organization knows what is expected of them and how they can get better.

The 7 questions

There are seven simple questions every leader must answer and communicate to employees frequently. Small, informal conversations about performance go a long way, especially when they include teachable moments about different situations and details.

What do I expect from you?

What are you doing well?

 What, if anything, could you be doing better?

What, if anything, do I want you to do better?

What will happen if you improve (e.g., more responsibility, more time with leadership, more desirable assignments?

What will happen if you don't improve?

How can I help?

While all these questions are important, the last question is especially important. It shows the employee that the leader cares and is not merely abdicating responsibility or shifting blame.

Blanca Robinson, Owner of VIVA Consulting Group, is an executive Coach and Business Strategist. For more information, visit www.vivaconsultinggroup.net

Blanca Robinson

Writer/Escritora

Lead Up

www.vivaconsultinggroup.net

Louisiana

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Publisher's Note

It’s been one year since we launched VIVA NOLA Magazine. Time does fly when you’re having fun!

The community support for our independent magazine has been amazing. Being able to connect

communities is what drives our team every month to create original content that can be enjoyed by all those who share the love for our wonderful city, for Latin America and its cultures,and for everything that makes our community so special.

We have been fortunate to have met so many interesting people during our inaugural year. It’s been our honor and privilege to be able to expand our reach and to learn the stories of so many wonderful individuals. We enjoy learning from peoples’ stories and finding common ground in their varying experiences stemming from so many different walks of life.

VIVA NOLA goes beyond being just a magazine. We are a multimedia platform that connects communities through your stories, city-wide events, and the support of impactful

initiatives that take place all over the Greater New Orleans region. I’m thankful for this year and look forward to strengthening our VIVA NOLA community in the many years to come!

We value your support and look forward to continuing engaging in meaningful conversations with members of our community, and to providing a different perspective on what it means to be a New Orleanian.

Happy Anniversary to VIVA NOLA and big THANK YOU to everyone who continues to make it possible. From our sponsors, writers, designers, web and social media teams, editors, readers, to all of our followers and supportive friends, you are greatly appreciated.

Last but not least, to all the wonderful mothers who follow us and read us, I hope you feel the extra love during your special day. Happy Mother’s Day!

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AnaMaria