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A Message From Thelma Ceballos-Meyers

**Attention State Farm Customers**

**Due to the Coronavirus (COVID-19) epidemic, we are taking the following temporary safety measures to ensure the health of our customers and team.   Please call our office 504-366-1155 we are here to assist you by phone or email**

State Farm is committed to the health and safety of our customers & associates and minimizing interruptions to our customers while continuing to provide the personalized service you expect.  With so much uncertainty about COVID-19 Coronavirus, we are working hard to do our part to slow the spread of this virus by maintaining social distance and limit contact. Our goal is to keep you safe, as well as keep our employees healthy so we can continue to serve our customers.

Our office is open and we are here to serve you on the phone or via email This email address is being protected from spambots. You need JavaScript enabled to view it..

We are happy to assist you over the phone and can come to your car to assist you with your needed transaction.

***We continue to serve our customers in multiple ways during this time:

Make a payment

 

·         Please call our office and we can take a credit card or Electronic Fund Transfer payment over the phone. (No fee to pay by phone)

·         By Paper Check: please leave check in our locked mailbox, call us and let us know it is there.

·         By Cash: please have exact change or money order.  Please obtain a money order if possible. We will come to the front door and obtain your cash and provide you a receipt.

Report a claim

·         Please call our office (504) 366.1155 or call State Farm claims at (800) 782-8332.

Talk to a customer representative

·         To discuss your account or make changes, Please call or email us and we will respond back to you as soon as possible. This email address is being protected from spambots. You need JavaScript enabled to view it.; This email address is being protected from spambots. You need JavaScript enabled to view it.; This email address is being protected from spambots. You need JavaScript enabled to view it.; This email address is being protected from spambots. You need JavaScript enabled to view it.; This email address is being protected from spambots. You need JavaScript enabled to view it.;

24 Hour Good Neighbor Service

·         Contact us by phone after hours and our 24 hour Good Neighbor service can assist you. You can make a payment, file a claim, manage your account balance or ask a question.

On line: StateFarm.com

State Farm mobile app (Brochure on table) 

·         Manage your policies or accounts online or by our State Farm mobile app. You can pay your insurance bill, file and track a claim, or connect with us.  If you need assistance setting one of these up, please call our office and we will be happy to assist you over the phone. 

 

 

If you are sick, please call us.  Please do not come into the office.       

***We appreciate your patience and understanding under these uncertain times for our community, country and world***

Thank you for your business & the trust you have placed in our office!  Thelma Ceballos Meyers, Agent

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